Ethical Values
As a company, we have adopted the following fundamental ethical values that guide our every step and shape our decisions.
Our Code of Ethics:
Product Quality and Safety:
We are committed to providing our customers with the highest quality products. We implement all necessary test and quality control procedures to ensure compliance during the design, production, and distribution of our products. We fully adhere to all safety requirements related to the design and use of our products. The safety and health of patients, healthcare professionals, and end-users are always our top priorities.
Clinical Trials and Approvals:
We ensure full compliance with ethical standards in all clinical trials we participate in and strictly adhere to relevant regulations. We make sure that all required approvals and Ethics Committee Reports are obtained before our products are released to the market.
Sustainability:
We are committed to conducting our business in a sustainable manner. We aim for long-term success by considering social and environmental impacts.
Compliance with Competition Rules:
We are committed to full compliance with competition laws in all our activities. We respect fair competition and free market principles. We take a meticulous approach in communications with competitors and ensure transparency by keeping accurate records of discussions, reasons, locations, and times to prevent any anti-competitive behavior.
Unfair Trade Practices:
We maintain a zero-tolerance policy against unfair competition, corruption, and bribery. We strictly prohibit our employees and third parties from attempting to influence the impartial decisions and actions of healthcare professionals or institutions by offering money, gifts, hospitality, or any financial benefit, including promises of membership, donations, or awards, to promote the use, purchase, or recommendation of our marketed products. We strictly adhere to the Medical Device Sales, Advertising, and Promotion Regulation published by the Turkish Medicines and Medical Devices Agency, ensuring that scientific and educational activities related to medical device promotion are not used for purposes other than sharing and presenting existing and new information.
Integrity and Transparency:
We commit to transparency in our relationships with our dealers, suppliers, business partners, and all stakeholders. We prioritize honesty and openness in all records, including financial reporting, marketing activities, and supply chain management.
Conflict of Interest:
We provide necessary training to our employees to help them recognize and manage conflicts of interest. We implement control and reporting systems to ensure employees take appropriate actions and report any potential conflicts of interest.
Business Ethics:
We are committed to full compliance with ethical and legal standards in our business operations. We act with honesty, respect, and fairness toward our customers, suppliers, and employees.
Information Security:
We take all necessary measures to protect customer information, trade secrets, and other sensitive data. We maintain a strong and up-to-date technological infrastructure to fully comply with information security policies.
Data Privacy:
We respect the sensitivities of all countries where we operate and protect the confidentiality of customer information, ensuring that all personal data is processed in accordance with applicable laws.
Protection of Personal Data:
We take all necessary precautions to protect patients' personal data. We ensure that personal data is processed in accordance with legal requirements under the Personal Data Protection Law (KVKK) and respect confidentiality.
Patient Confidentiality:
We take all necessary measures to protect the confidentiality of patient information. We respect patient privacy and prevent the unauthorized sharing of sensitive information.
Environmental Responsibility:
We strive to minimize the environmental impact of our products by adhering to environmental sustainability and recycling principles. We strictly comply with regulations related to medical waste management and promote environmentally friendly production and business practices.
Social Contribution:
We participate in various social responsibility projects to support the health and well-being of our society. We work to improve access to healthcare services and contribute to a healthier community.
Diversity and Inclusion:
We take necessary measures to ensure equal representation of women in management and general employment within our company. We do not tolerate any form of bullying, discrimination, or harassment in our workplaces. We do not employ child labor or unregistered workers. We strive to make diversity and inclusion a fundamental part of our corporate culture.
Full Compliance with Laws and Regulations:
We are committed to full compliance with all relevant laws and regulations in our business operations. We ensure that all activities related to product design, production, marketing, and distribution are conducted in accordance with legal requirements.
Export Control:
We fully comply with the economic sanctions and export control obligations imposed by the Republic of Turkey, the United Nations, the United States, the European Union, and other jurisdictions. We conduct thorough due diligence on third parties involved in our trade activities.
Compliance with Ethical Standards:
We uphold respect and integrity in our relationships with other healthcare professionals and organizations. We ensure full compliance with ethical standards in all our collaborations. We adhere to medical ethical standards while conducting our business, always prioritizing patient well-being and health. We declare our support for the ethical responsibility principles established by ARTED (Association of Research-Based Medical Technology Manufacturers) and ensure full compliance with applicable laws and regulations.